CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION REFUND

GENERAL:
If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale of the services they purchased.
If it becomes impossible to provide the purchased service, the seller has to notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.

IF THE PRICE OF THE SERVICE IS NOT PAID:
If the Buyer does not pay the price of the service or cancels it in the bank records, the Seller's obligation to provide the service ends.

SHOPPING MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:
After the providing service has been started if it is determined that the credit card to which the Buyer has paid is used unfairly by unauthorized persons and the price of the service is not paid to the Seller by the relevant bank or financial institution, the Service is deemed to be unpaid and the Seller's obligation to provide the service ends.

IF THE SERVICE CANNOT BE PROVIDED WITHIN THE TIME FOR UNPROSECTED REASONS:
If force majeure occurs that the Seller cannot foresee and the service cannot be provided on time, the Buyer is notified. The buyer may request the cancellation of the order, the replacement of the service with another one or the delay of performing until the obstacle is removed. If the Buyer cancels the order, the service price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.

RIGHT OF WITHDRAWAL:
Within 14 (fourteen) days from the date of signing contract, on the condition of notifying the SELLER, the BUYER can use the right to withdraw from the contract by rejecting the service without taking any legal or criminal responsibility and without giving any reason.

CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL:
NAME/TITLE: Privat Entrepreneur ANNA KOCAK, №VSN1A4TT3A
EMAIL: annaivkochak@gmail.com
PHONE: +90 505 971 91 90

DURATION OF THE RIGHT OF WITHDRAWAL:
If it is a service purchased by the buyer, this 14-day period starts from the date of signing the contract.
Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised 2 days before the start of providing service and/or where the performance of the service has started with the approval of the consumer.
The costs arising from the use of the right of withdrawal belong to the SELLER.
In order to exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days.
The Buyer understand and accepts to bear at his own account all expenditures (fees, interest, banking costs, taxes, payment system commissions and other expenditures) in connection with and arising from any money refunds made by the Seller.

USE OF THE RIGHT OF WITHDRAWAL:
The invoice of the service provided to the 3rd person or the BUYER, (If the invoice of the service to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)

RETURN TERMS:
The SELLER is obliged to return the total price within 10 days at the latest from the receipt of the appropriate withdrawal notification.

CASE OF DEFERRED AND LEGAL CONSEQUENCES
The BUYER accepts, declares and undertakes that he/she will pay interest and other fees within the framework of the credit card agreement between the cardholder bank and the bank and be liable to the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, if the BUYER defaults due to its debt, the BUYER accepts that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

PAYMENT AND DELIVERY
You can make a Bank Transfer or EFT (Electronic Fund Transfer) to any of our bank accounts (TL).
With your credit cards on our site, you can take advantage of online single payment or online installment opportunities for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order.